Cardmail Forwarding Broken

Any students who have been forwarding their Cardmail account to an external email account, such as Yahoo or Gmail, must read the notice from University IT as they are no longer properly receiving email.

 

 "This notice is being sent to all CardMail accounts

 ***CardMail forward rule issue ***

As part of the transition to Exchange Online Protection (EOP), Information Technology (IT) has discovered an issue affecting CardMail users. CardMail is no longer honoring forward rules to any external email system. Forwarding rules to exchange.louisville.edu are not affected.

We apologize for the inconvenience and thank you for your patience as IT continues to work on a resolution to the issue.

Questions: Contact the HelpDesk, 852-7997 or helpdesk@louisville.edu "

 

 I have received further information from University IT that this issue may not be resolved any time soon and students expect to need to check their Cardmail account for the forseeable future.