The IT Department is pleased to announce the opening of a new Help Desk for law students, located outside the first floor lab in the Law Library. The Help Desk will be staffed from 11:00 a.m. to 2:00 p.m., Monday through Friday, beginning Friday, September 20, by Lee McWhorter, a work-study student pursuing a master's degree in Computer Science at the Speed School of Engineering.
Mr. McWhorter has nearly 16 years' private sector experience in information technology and telecommunications, including user support. For law students, Mr. McWhorter will provide first-tier support for:
- Wireless networking (ulsecure)
- Wireless printing
- Lab computing and printing
- Exam4 downloading, installation and basic usage
Students are reminded that the Brandeis School of Law's online Help Desk is open 24 hours a day, seven days a week.
University IT distributed the following information to all CardMail account holders on Friday, August 30, 2013:
Over the summer, your CardMail account was upgraded to Office 365. Beginning Sept. 5th Microsoft will upgrade your account to a new version of Office 365. Shortly after the upgrade is complete, new features will be added including Office Web Apps, SkyDrive and SharePoint Online. We will send a follow up email when those features go live. You will continue to access your email and calendar at http://cardmail.louisville.edu. If you are having problems connecting to this site, please be sure to refresh the cache of your internet browser and try again.
What does this mean for you?
- Initially, the site will look different when you login to CardMail and will contain the Office 365 logo in the top left hand corner.
- Following the upgrade, Office Web Apps(Word, Excel, PowerPoint, OneNote), SkyDrive and SharePoint online will be made available, and will allow you to create and read documents from Office 365. These apps are a light version of the full Microsoft Office and are only available when you have Internet access.
- Please follow this link to learn how to setup [sic] and use these functions: https://louisville.edu/email/office-365
INFORMATION AND SUPPORT
- For more information about the upgrade, take this online tour of Office 365: http://office.microsoft.com/en-us/videos/office-365-a-tour-for-users-HA102657904.aspx?redir=0
- If you have questions or need help, contact the IT HelpDesk at 852-7997, email@example.com, or by Live Chat at http://louisville.edu/it/helpdesk.
Exam4 for Spring 2013 final exams is now available to download and install. Students wishing to use their computers for finals must complete and submit a practice test (choose "S13 Practice exam" during start-up) using Exam4 version 12.2A for Windows or 13.1.1 for Mac (all previous versions have expired) no later than 11:59 PM EDT, Friday, April 19, 2013.
New This Semester:
- Exam4 now supports Windows 8.
- You may now submit Exam4 practice tests with off-campus Internet access.
- The IT Department is introducing a new practice test confirmation process.
- Open Laptop mode is available for exams in Civil Procedure I (Abramson), Immigration Law (Trucios-Haynes) and Law and Economics (Smith).
NOTE: The new practice test confirmation app automatically appends "@cardmail.louisville.edu" to whatever one types in the Exam Number field, which is why using one's ULink user name is absolutely critical. The image below illustrates why using something other than one's ULink user name, such as random numbers or a student ID number, will NOT generate a confirmation message: because those aren't valid e-mail addresses. Never, ever, ever, ever, ever use your student ID number to identify yourself in Exam4 -- not for a practice, not for a real exam, not ever, no exceptions, period. We have never asked for student ID numbers and never will.
For complete information, see Exam4 Essentials for Spring 2013.