There is not a direct problem with Windows 8.0 and Exam 4 however Microsoft is now apparently pushing the update to 8.1. This push comes in the form of a popup taking over your screen prompting you to install the Windows 8.1 update. The maximum amount of time to delay this install is 4 hours, after that the window will come back again and again until you eventually cannot delay it further and the install will start. Both the nag window to update and the actual install can occur while you are in Exam4 taking an exam and that will cause Exam4 to lock up.
If you have Windows 8.0 and have been avoiding updating to 8.1 please go ahead and update at your earliest convenience so this does not happen during finals as it will lock up Exam4 and make your laptop unusable for taking exams.
Following your upgrade to Windows 8.1, be sure to download, install and test the Windows 8.1 version of Exam4.
Some users who have upgraded to Mac OS X 10, Yosemite, have experienced network and printing issues on campus. This may be related to performing an update instead of a clean install. If you have experienced these issues or are considering updating to Yosemite please follow the instructions here, for a clean install of Yosemite. Once you have performed a clean install you will need to bring your laptop to Law IT in order to have the printers reinstalled.
New operating systems often have issues, especially in an enterprise environment (business/university) as opposed to home usage. If you have moved to Yosemite please let me know at email@example.com, even if you have not experienced problems on campus, so that I may better help those who are having issues.
Please note that if you do update you will need to download the Yosemite specific version of Exam4 and are strongly encouraged to take another practice exam to ensure Exam4 will work properly during your finals.
Exam4 for Fall 2014 final exams, including Professional Responsibility, is now available to download and install.
- The deadline to submit an Exam4 practice test to qualify to use your computer on Fall 2014 final exams is 11:59 PM EDT, Friday, October 24, 2014.
- All previous versions of Exam4 have expired, will not run, will not work, and will not help you.
- Exam4 no longer supports 32-bit Mac, Snow Leopard. Mac users with 32-bit Snow Leopard (OS 10.6) will need to purchase a new laptop or rent or borrow one for laptop testing and finals if they intend to use Exam4. You may follow these instructions to determine if you have 32- or 64-bit Snow Leopard.
You must always:
- Download and install the current version of Exam4 for your computer's operating system. Supported operating systems are listed here.
- Take and submit a practice test (choose "F14 Practice Exam" during start-up).
- For practice tests, identify yourself in the Exam Number field (twice) with your ULink user name (e.g., lhoswa01).
You must never:
- Ever, under any circumstances, identify yourself in Exam4 (or any other exam situation) using your UofL Student ID Number. This applies to practice tests, real exams—everything.
Within about an hour, you should receive a confirmation e-mail at your CardMail address. If you submit a practice test and do not receive the confirmation e-mail, then you have done something wrong and you must try again until you do.
Complete, detailed instructions for taking and submitting a practice test are here.
Exam4 for all remaining exams this semester will be available for download, installation and testing beginning Monday, October 13, 2014. All previous versions have expired and will no longer run. One important change for Mac users: 32-bit versions of OS 10.6 (Snow Leopard) are no longer supported; 64-bit versions are supported.
Check the Daily Docket beginning Monday for complete details.
In preparation for the Legal Research final exam, Saturday, October 4, the IT staff will conduct a mandatory policy and training session for 1Ls on using Exam4 today, Wednesday, September 17, from 1:00-2:00 p.m. in room 275. Again, this session is required for all first-year students. Students are not required but are encouraged to bring their laptops.
This event was originally scheduled, and announced, for Thursday, Sept. 25, but due to a conflicting event, it was rescheduled several weeks ago.
From University IT ...
Good news! IT has begun the process to restore the integrated address books in both Exchange and CardMail. Over the next week you will begin to see your Exchange and CardMail address books re-populate with names from both email systems. When complete the address books will contain the names of all users who have an active university email account, including faculty, staff, students and retirees. Notification will be sent when the process has completed.
Two noticeable changes from the previous integrated address books:
- For some individuals you will see two entries in the address books. This indicates that person has both an Exchange and CardMail account. When using the address book you should take care to select the appropriate entry.
- Lync sessions created between CardMail and Exchange accounts will now require use of the complete email address, for example, firstname.lastname@example.org or email@example.com. You will no longer be able to select entries from the address books.
We thank you for your patience while we addressed the various problems encountered with your email service.
Questions: Contact the HelpDesk at 852-7997 or firstname.lastname@example.org.
The IT Department is pleased that Lee McWhorter, a work-study student pursuing a master's degree in Computer Science at the Speed School of Engineering, will be staffing the Help Desk for law students, located outside the first floor lab in the Law Library, again this year. Mr. McWhorter will be available from 11:00 a.m. to 2:00 p.m., Monday through Friday and provide first-tier support for:
- Wireless networking (ulsecure)
- Wireless printing
- Lab computing and printing
- Exam4 downloading, installation and basic usage
Students are reminded that the Brandeis School of Law's online Help Desk is open 24 hours a day, seven days a week.
Any students who have been forwarding their Cardmail account to an external email account, such as Yahoo or Gmail, must read the notice from University IT as they are no longer properly receiving email.
"This notice is being sent to all CardMail accounts
***CardMail forward rule issue ***
As part of the transition to Exchange Online Protection (EOP), Information Technology (IT) has discovered an issue affecting CardMail users. CardMail is no longer honoring forward rules to any external email system. Forwarding rules to exchange.louisville.edu are not affected.
We apologize for the inconvenience and thank you for your patience as IT continues to work on a resolution to the issue.
Questions: Contact the HelpDesk, 852-7997 or email@example.com "
I have received further information from University IT that this issue may not be resolved any time soon and students expect to need to check their Cardmail account for the forseeable future.