Any students who have been forwarding their Cardmail account to an external email account, such as Yahoo or Gmail, must read the notice from University IT as they are no longer properly receiving email.
"This notice is being sent to all CardMail accounts
***CardMail forward rule issue ***
As part of the transition to Exchange Online Protection (EOP), Information Technology (IT) has discovered an issue affecting CardMail users. CardMail is no longer honoring forward rules to any external email system. Forwarding rules to exchange.louisville.edu are not affected.
We apologize for the inconvenience and thank you for your patience as IT continues to work on a resolution to the issue.
Questions: Contact the HelpDesk, 852-7997 or firstname.lastname@example.org "
I have received further information from University IT that this issue may not be resolved any time soon and students expect to need to check their Cardmail account for the forseeable future.
In spite of training during the 1L year, regular announcements, information on our Web site, and policy, instructing students to always identify themselves on Exam4 practice tests using one's ULink user name (e.g., lhoswa01), some students continue to use their UofL Student ID Number, instead.
In the over ten years that the Brandeis School of Law has permitted students to take exams on computer, we have never required, asked or wanted students to identify themselves on any practice or real exam using student ID numbers. We never have, and we never will, so I am completely puzzled about how any student ever understood that he/she should use his/her student ID number on any electronic exam, practice or real.
Last spring, with the introduction of the app on the School of Law's Web site, which automatically sends an e-mail confirming receipt of one's valid Exam4 practice test, it became even more imperative that students submit practice tests using their ULink user names, and only their ULink user names.
- Dean Becker
If you experience or have experienced any problem with Exam4 while taking or submitting a practice test, please report it on our new Error Reporting Form (login required). The information you provide is extremely helpful for identifying software bugs or incompatibilities between Exam4 or some of its features and particular operating systems
University IT's personal computer repair service will close permanently April 30, 2014. This change only affects repair for personally purchased computer hardware. Repairs in progress will be completed, but no additional equipment will be accepted for repair after this date. Help with malware removal, passwords and other software-related issues will remain available from the iTech Connect office located on the lower level of Miller Information Technology Center (where McAlister's is located).
The IT staff will be out of the office from about 3:00 p.m. Monday, February 24, through the entire day Tuesday, February 25, 2014, to assist with computer administration of the Kentucky Bar Exam in Lexington.
Since February 2008, the Kentucky Office of Bar Admissions has used Extegrity's Exam4 for the Kentucky and Multistate Essay Exams.
Good luck to our graduates taking the Bar Exam!
As of this weekend several students have reported being unable to print from their laptops due to an "unable to connect" error from Paper Cut. If you are experiencing this problem please email email@example.com and indicate which version of Mac or Windows that you have (7, 8, 8.1, Snow Leopard, Lion, Mt. Lion, Mavericks). We are currently troubleshooting this issue with no ETA for repair and consequently all notifications of errors will aid us in the troubleshooting process. In the meantime please use the computer labs for printing as they are currently working.
For those still having issues connecting to the wireless network please stop by the Law IT offices at your convenience but beware that exam issues take priority during exam time. You can also use the following information to manually add the network to your computer if you feel comfortable doing so.
Prior to your first exam, ensure you have accepted the new ulsecure security certificate on the laptop you will be use for exams.
From University IT:
Friday evening, November 29th, at approximately 10 p.m., IT will update UofL's wireless security certificate. This means you will need to accept the new certificate the next time you log on to the ulsecure wireless network.
Please visit louisville.edu/it/departments/communications/wireless/new-wireless-certificate-information-page for pertinent information and helpful screenshots.
As always, bring a functioning flash drive with you to exams in case of wireless submission issues.