New Law Student Help Desk Now Open
The IT Department is pleased to announce the opening of a new Help Desk for law students, located outside the first floor lab in the Law Library. The Help Desk will be staffed from 11:00 a.m. to 2:00 p.m., Monday through Friday, beginning Friday, September 20, by Lee McWhorter, a work-study student pursuing a master's degree in Computer Science at the Speed School of Engineering.
Mr. McWhorter has nearly 16 years' private sector experience in information technology and telecommunications, including user support. For law students, Mr. McWhorter will provide first-tier support for:
- Wireless networking (ulsecure)
- Wireless printing
- Lab computing and printing
- Exam4 downloading, installation and basic usage
Students are reminded that the Brandeis School of Law's online Help Desk is open 24 hours a day, seven days a week.