Student Printing Issue

As of this weekend several students have reported being unable to print from their laptops due to an "unable to connect" error from Paper Cut. If you are experiencing this problem please email ullawit@louisville.edu and indicate which version of Mac or Windows that you have (7, 8, 8.1, Snow Leopard, Lion, Mt. Lion, Mavericks). We are currently troubleshooting this issue with no ETA for repair and consequently all notifications of errors will aid us in the troubleshooting process. In the meantime please use the computer labs for printing as they are currently working.